Europe's peer-to-peer thrift leader earns mid trust in the UK for fee-free selling, while buyer-seller disputes remain a familiar, recurring complaint.
Head-to-head · Preloved Top 21
Vinted vs Depop: customer ratings compared
Vinted and Depop are the two secondhand fashion apps most UK sellers try first. Vinted, founded in Lithuania, charges buyers a protection fee rather than charging sellers, while London-based Depop is built around a social, Instagram-style feed. On Trustpilot, Vinted’s UK listing averages 3.2 out of 5 and Depop 2.8. Both sit in the bottom half of our resale list, and our verdicts for both note dispute and buyer-protection complaints, so neither score is a ringing endorsement.
Head-to-head in 21 words
Vinted outscores Depop with Trustpilot reviewers, yet both apps sit low on our resale list because disputes and refunds dominate complaints.
The numbers
On Trustpilot, Vinted UK averages 3.2 out of 5 against Depop’s 2.8, which is 64 against 56 on our 1–100 scale.
| Vinted UK | Depop | |
|---|---|---|
| 21words score (1–100) | 64 | 56 |
| Trustpilot average | 3.2 / 5 | 2.8 / 5 |
| Rank in our Preloved Top 21 | 18th of 21 | 19th of 21 |
| Last checked | 2 November 2026 | 2 November 2026 |
Both, in exactly 21 words
The Gen Z thrift app remains polarizing, with fashion finds loved while gaps in buyer protection drive many one-star dispute stories.
What this comparison does not tell you
Trustpilot reviews skew toward people with problems, and buyers and sellers review the same platform for different reasons. A score tells you how often customers report disputes, delays or payout issues, not how good the stock is or how much you will earn.
Source notes as recorded on our Preloved list: Vinted UK: Trustpilot 3.2/5 → 64 — https://www.trustpilot.com/review/vinted.co.uk — retrieved 28 Sep 2026 (unchanged). Depop: Trustpilot 2.8/5 → 56 — https://www.trustpilot.com/review/depop.com — retrieved 28 Sep 2026 (unchanged).
Questions
Which scores higher, Vinted UK or Depop?
On Trustpilot, Vinted UK averages 3.2 out of 5 against Depop’s 2.8, which is 64 against 56 on our 1–100 scale. In our Preloved Top 21, Vinted UK is 18th of 21 and Depop 19th of 21.
Where do these numbers come from?
Each 21words resale site score is the platform’s Trustpilot average out of 5, multiplied by 20. Both were last checked on 2 November 2026, and we re-check every Monday.